At shuffle, the safety and well-being of every player is our top priority. We provide a range of tools, guides, and support to help you enjoy gaming as a healthy and responsible source of entertainment.
Key Essentials
Responsible gaming means enjoying gambling activities within your means and with healthy self-control. It's not just about how much money you spend, but also your time, emotions, and balance in everyday life.
Many people play at online casinos as a casual pastime — much like watching a movie or dining out. Problems arise when gaming starts to interfere with a person's finances, relationships, or mental health. That's why shuffle provides a comprehensive suite of tools and support.
Ask yourself these questions honestly. If the answer to any of them is "Yes", it may be time to seek help.
Self-Control Tools
Shuffle provides a range of in-platform tools that you can activate yourself at any time through your account settings, with no approval wait required.
Set your own daily, weekly, or monthly deposit limits. Once a limit is set, it takes effect immediately and can only be lowered straight away — increasing a limit requires a 7-day waiting period to prevent impulsive decisions.
Control how long you play each day by setting a session time limit. Once the limit is reached, you will be automatically logged out of the session and receive a reminder notification.
Set your maximum loss limit for a given period . Once your loss limit is reached, gameplay will be automatically stopped to protect your account balance from being depleted in a single session.
Need a short break? Activate a cooling-off period for 24 hours, 7 days, or 30 days. During this time, your account will be blocked from all betting activity to give you some breathing room.
If you feel you need to stop completely, the self-exclusion option allows you to close your shuffle account for a minimum period of 6 months up to permanently. This request cannot be reversed before the period ends.
Enable periodic notifications that remind you how much time has passed in your current session. These reminders help you stay aware and make more rational decisions while playing.
Recognise the Signs
Problem gambling rarely develops overnight. It grows gradually and often goes unnoticed until it is too late. Recognising the early signs is the most important first step toward getting help. Here are the warning signals to watch out for:
Constantly thinking about gambling and planning your next session even while doing other things.
Needing to increase the amount wagered to achieve the same level of excitement as before.
Repeatedly failing to cut down or stop gambling despite strong intentions to do so.
Using gambling as an escape from problems, stress, guilt, or anxiety.
Hiding gambling activity from family members or lying to loved ones about losses.
Neglecting work, family, or financial responsibilities due to excessive gambling.
How to Activate
Activating self-control tools at shuffle is straightforward and can be done directly from your account without contacting customer support. Follow these simple steps:
Access your shuffle account using the username and password you registered with.
Click the profile icon in the top right corner and select "Account Settings" from the dropdown menu.
In your account settings, find the "Responsible Gaming" section, which contains all control tools.
Select the type of limit you want, enter the value or time period, and confirm to activate it immediately.
You will receive a confirmation email that your limit has been successfully activated, for your personal records.
Minor Protection
Shuffle strictly enforces a minimum age requirement of 18 for all users on the platform. Our KYC identity verification process ensures that only eligible adults can register and play. Any attempt to circumvent the age verification system is a serious violation of our Terms and Conditions and may result in immediate account closure and forfeiture of any balance.
For parents and guardians, we recommend using parental control software to prevent children from accessing online gambling sites. A variety of free and paid tools are available to install on shared devices.
Here are the types of software we recommend to protect children:
Frequently Asked Questions
Join Us
Shuffle is a platform that puts player well-being first. Register today and not only do you get access to hundreds of top games, but also full protection through our responsible gaming tools.
By registering, you agree to the Terms and Conditions and Privacy Policy A minimum age requirement of 18 applies.